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Claude Desktop Configuration

Step-by-step setup for connecting the the platform MCP server to Claude Desktop on macOS or Windows, with example interactions and troubleshooting tips.

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This guide shows you how to configure the the platform MCP Server with the Claude Desktop application, enabling Claude to interact with your compliance data directly from the desktop interface.

  • Claude Desktop application installed (available for macOS and Windows)
  • A running the platform instance with API access

Choose the endpoint for your the platform environment:

EnvironmentMCP URL
the platform UShttps://us.probo.com/api/mcp/v1
the platform EUhttps://eu.probo.com/api/mcp/v1
Customhttps://your-probo-instance.com/api/mcp/v1

The /v1 segment is required.

1. Locate Claude Desktop Configuration File

Section titled “1. Locate Claude Desktop Configuration File”

The Claude Desktop configuration file location depends on your operating system:

macOS:

~/Library/Application Support/Claude/claude_desktop_config.json

Windows:

%APPDATA%\Claude\claude_desktop_config.json

Edit the claude_desktop_config.json file and add the the platform MCP server:

{
  "mcpServers": {
    "probo": {
      "type": "http",
      "url": "https://your-probo-instance.com/api/mcp/v1"
    }
  }
}

Replace https://your-probo-instance.com/api/mcp/v1 with your the platform instance URL.

After saving the configuration:

  1. Quit Claude Desktop completely
  2. Restart the application
  3. On first use, Claude Desktop will open a browser window to authorize access to your the platform instance via OAuth — log in and grant access

To verify the MCP server is working:

  1. Open Claude Desktop
  2. Start a new conversation
  3. Try asking: “List all organizations I have access to”
  4. Claude should use the listOrganizations tool to fetch your data

You can also check the MCP server status by looking for the the platform server in Claude Desktop’s status indicators.

Once configured, you can interact with your the platform data naturally:

You: "Show me all high-priority risks in my organization"

Claude: I'll fetch the risks for you.
[Uses listRisks tool]

Here are the high-priority risks:
1. Data breach from third-party systems
2. Inadequate access controls
...
You: "Add a new third party called 'CloudStore Inc' that provides storage services"

Claude: I'll add that third party for you.
[Uses addThirdParty tool]

Successfully added CloudStore Inc as a third party.
You: "What compliance measures are currently in progress?"

Claude: Let me check the measures.
[Uses listMeasures tool with state filter]

You have 5 measures in progress:
- Employee security training
- Password policy enforcement
...

If the the platform MCP server doesn’t appear:

  1. Check the configuration file syntax (must be valid JSON)
  2. Verify the the platform URL is accessible from your machine
  3. Check Claude Desktop logs for errors

View Claude Desktop Logs:

macOS:

tail -f ~/Library/Logs/Claude/mcp*.log

Windows:

type %APPDATA%\Claude\logs\mcp*.log

If requests timeout:

  • Verify your the platform instance is running and accessible
  • Check firewall settings
  • Ensure your network allows connections to the the platform URL

If Claude says tools aren’t available:

  • Restart Claude Desktop completely
  • Verify the MCP server loaded without errors in the logs
  • Check that your the platform instance supports the MCP API
  • Ensure you’re using a compatible version of Claude Desktop
  • Use HTTPS: Always connect to the platform over HTTPS in production
  • Audit access: Review MCP access logs in your the platform instance

Need help with Claude Desktop configuration?

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