Neon

the platform reads your Neon organization’s members through the Neon API so you can review who has access.

attention to

Create an organization API key from the organization’s Settings > API keys page in the Neon Console. Only an organization admin can create one. A project-scoped API key will not work, because it cannot perform organization-related actions such as reading the member list.

Prerequisites

• the platform organization administrator access
• The Admin role in the Neon organization (only organization admins can create an organization API key)
• The Organization ID, which the Connect dialog asks for alongside the key. Neon shows it on the organization’s Settings page, under General information, in the form org-example-12345678

Collected Fields

the platform field	Neon field	Notes
Name	user.email	The members endpoint exposes no display name, so the email address is used
Email	user.email
Role	member.role	admin and member, Neon’s two organization roles, are shown as Admin and Member, and editor, viewer and collaborator as Editor, Viewer and Collaborator. Any other value is shown as Neon returns it, and a member with no role is listed without one
Admin	member.role	Flagged as an administrator when role is admin, matched without regard to case
Status	user.deactivated_at	Listed as active when Neon omits the field, and as inactive when Neon returns a deactivation timestamp
MFA	user.has_mfa	Neon reports whether the member has multi-factor authentication enabled. Left unknown when the field is absent
Last login	Not supported
External ID	member.user_id	Stable identifier used to track the account across reviews. Falls back to member.id, the membership ID, when Neon returns no user ID
Created at	member.joined_at	When the member joined the organization

the platform skips any member Neon returns without an email address.

Step 1: Create an Organization API Key

1. In the Neon Console, signed in as an organization Admin, switch to the organization you want to review and go to Settings > API keys.
2. Click Create new and name the key (e.g. Probo Access Review). Leave it as an organization key, which covers all of the organization’s resources; do not select Project-scoped.
3. Copy the key and store it securely. Neon displays the token only once, and a lost key has to be revoked and replaced.

Step 2: Connect in the platform

1. In the platform, go to Access Reviews > Sources > Add Source.
2. Find Neon, click API Key, paste the key, enter your Organization ID, and click Connect.

the platform names the source after your organization and pulls its members into your campaigns.

Troubleshooting

• Key rejected. Neon answers a missing, invalid or revoked key with a 401. Confirm the key was created on the organization’s Settings > API keys page and is still listed there.
• No members appear. Check that the Organization ID matches the organization the key belongs to. A project-scoped key reaches only its own project and cannot read organization members.
• A collaborator is missing. Someone invited to a single project is a project collaborator, not an organization member, so the members endpoint does not return them. Review those people on the project’s Collaborators list instead.